Legal
Privacy, terms and cookies.
Plainly written, and short. If anything here is unclear, write to the office and it will be explained rather than restated.
Privacy notice
Who we are. Four Diamond Wellness LLC, a Wyoming limited liability company with its principal office at 30 N Gould St, Ste N, Sheridan, WY 82801, United States, serving enterprise clients worldwide. The data controller for enquiries submitted through this site is Four Diamond Wellness LLC. Contact: mathias@fourdiamondwellness.com.
What we collect. Only what you submit through an enquiry or reservation form: your name, role, organisation, business email address, headcount band and the content of your message. We do not collect special category health data through this website.
Why we hold it. To answer your enquiry, to assess eligibility for a cohort, and to issue an invitation or evidence-vault access code where appropriate. The lawful basis is our legitimate interest in responding to a business enquiry you initiated, together with your consent where given.
What we do not do. We do not sell your details, share them with third parties for marketing, or add you to a mailing list you did not ask to join.
How long we keep it. Enquiry records are retained for twenty-four months from last contact, then deleted. Contracted client records are retained for the period required by applicable tax and company law. Individual biological optimisation results are not held by us at all: they remain with the accredited laboratory, under that laboratory’s own regulatory retention obligations. Aggregated cohort statistics — anonymised, with no group smaller than ten described, and from which no individual can be identified — are retained indefinitely, because each retest is measured against the original baseline and that comparison is the substance of the programme.
Your rights. You may request access to the personal data we hold about you, ask for it to be corrected or erased, object to processing, or request that it be provided in portable form. Write to the office and we will respond within thirty days.
Terms of engagement
Nature of this website. The material published here, including the financial models, projections and research summaries in the evidence vault, is provided for information. It is a modelled estimate drawn from published health-economics literature and from anonymised client engagements. It is not a forecast of any individual organisation’s result, and it is not a guarantee of return.
Not medical advice. Nothing on this website constitutes medical advice, diagnosis or treatment, and nothing here should be relied upon in place of consultation with a qualified healthcare professional. Individual health decisions remain a matter between an individual and their own clinician.
Not financial advice. The return models published here are illustrative planning tools for corporate decision-makers. They are not investment advice and should be reviewed by your own finance function before any commitment is made.
Eligibility and capacity. The programme is offered to enterprises of five hundred to two thousand five hundred employees. A single founding cohort is offered, limited to ninety-nine companies plus the host. A seat is allocated to one enterprise and is held by that enterprise rather than by any individual; the directors attending the live session and the in-person meeting are named to the office on reservation and may be substituted by written notice. No further cohort is opened once it closes. Submission of an enquiry does not reserve a seat; seats are allocated by the office in order of confirmed eligibility and held for seven days from confirmation.
Fees, currency and invoicing. The enterprise tariff is £150,000 billed quarterly, set and contracted in Pound Sterling. Clients invoiced outside the United Kingdom have local-currency billing applied at invoicing at the prevailing rate on the date of settlement. A compliant invoice is issued automatically upon settlement. Applicable taxes are added where required by law.
Settlement. The quarterly tariff is settled by bank transfer — Faster Payments or CHAPS in the United Kingdom, SEPA credit transfer in the euro area, wire or ACH in the United States. A secure payment link is issued with each invoice, and clients settling in US dollars may place the quarterly instalments on an ACH direct debit mandate. Corporate card payment is not offered at this value. Bank transfers at this value clear in three to five business days in the ordinary course, and a first payment may be held longer where the receiving institution applies its own verification checks; the client’s seat is held from the date the payment is initiated and is not released while a payment is in clearing or under review. Payment is accepted only from a business account held in the name of the contracting organisation; payments from personal accounts, or from any third party other than the contracting organisation, are not accepted and may be returned.
Non-payment. Each quarterly invoice falls due on the date stated on it. Where an invoice is not settled by its due date, interest accrues on the outstanding sum from the due date until payment at the statutory rate applicable to commercial debts, together with the fixed compensation provided by law. Where an invoice remains unpaid thirty days after its due date, Four Diamond Wellness may suspend delivery on written notice — including the annual employee broadcast and its circulated link, the biannual biological optimisation testing of the executive board, and the client’s seat at the annual executive summit — until the outstanding sum is settled in full. Suspension does not shorten, pause or extend the twelve-month term, and the quarterly tariff continues to accrue throughout. Reinstatement follows settlement of all outstanding sums, including accrued interest. Individual results already released through the laboratory’s portal are not withheld under this clause, and no clinically urgent escalation is ever delayed by a billing matter.
Renewal. The engagement runs on a twelve-month term. Unless notice is given in accordance with the engagement contract, the term renews automatically for a further twelve months and the quarterly tariff continues on the same basis, and so on for each subsequent term.
The annual executive summit. An unbroken engagement also carries the exclusive right to continued participation in the yearly executive summit convened for current clients. Where an engagement ends and the client is later re-admitted, an additional re-entry fee of £30,000 per quarter applies in addition to the prevailing tariff.
No refunds. The digital concierge service is non-refundable. Fees paid for it are not refunded in whole or in part once the service has been made available — including where the client does not attend a session, does not use the concierge access, or terminates the engagement mid-term. This is because the service is supplied digitally and in full from the moment access is granted. Nothing in this clause affects any right that cannot be excluded under applicable law.
Confidentiality. Client engagements are governed by non-disclosure agreement. Material published in the evidence vault is confidential and released to a named recipient under the terms of their access code; it is not for onward distribution outside the recipient’s board.
Governing law. These terms and the engagement contract are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.
Governing terms. These website terms do not replace the engagement contract, which governs the relationship once a cohort place is confirmed. Where the two differ, the engagement contract prevails.
Cookie policy
We set no tracking cookies. This website uses no analytics cookies, no advertising cookies and no third-party trackers. There is no consent banner because there is nothing to consent to.
What is stored. If you unlock the evidence vault with an access code, a single flag is written to your browser’s session storage so the vault stays open while you read. It contains no personal data, is not transmitted anywhere, and is discarded when you close the browser.
Fonts. Typefaces are served from this website’s own server. No font provider, analytics service or advertising network receives your IP address when you read these pages.
Photography. Photographs on this site are delivered by the Unsplash content network. Loading them transmits your IP address to that network in the ordinary course of serving an image, in the same way as any externally hosted picture. No cookie is set and no profile is built.
Last reviewed July 2026. This notice is written to be readable rather than exhaustive; enterprise clients requiring a full data processing agreement should request one from the office.